Shipping policy

Shipping & Returns

• Free U.S. Shipping: All U.S. orders ship free with standard delivery (3–7 business days). Orders process in 1–2 business days.

• Expedited & International: Available at checkout for an additional cost. International customers are responsible for duties/taxes.

• Returns: Eligible items may be returned or exchanged within 30 days of delivery if unworn, unwashed, and in original packaging with tags attached.

• Return Shipping: Customers are responsible for return shipping costs, except for defective, damaged, or incorrect items. Prepaid labels are available through our portal for convenience (cost deducted from refund/store credit).

• Refunds: Issued to the original payment method within 5–7 business days after inspection.

• Non-Returnable Items: Final sale items, gift cards, and digital goods.

• Legal Compliance: We follow all FTC shipping rules and applicable U.S. state consumer protection laws.

For help with your order, contact us at support@ceoapparelcompany.com.